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Southwater Event Group

One of the most important operations for Southwater Event Group is the quality of customer service it is able to deliver to its hotel and venue users. As part of a transformation in working practice - consolidating different functions into open-plan offices - the company introduced an SBM and Ricoh Managed Print Service that has reduced costs, supports new ways of working and helps improve customer service.

  • Challenge: Customer Engagement, Flexible working
  • Industry: Other
  • Business size: Large business
  • Service Line: Managed Document Services

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