Southend-on-Sea City Council
Southend-on-Sea City Council

CASE STUDY

Digital-first strategy improves productivity, security and sustainability for Southend-on-Sea City Council services

Costs have been reduced in mail (44%) and print (17%); cybersecurity increases data protection and peace of mind.

Southend-on-Sea City Council has formed a strategic partnership with Ricoh and deployed a range of digital services to increase efficiency, make operations more sustainable, reduce costs and strengthen cyber-attack defences.




“The print services from Ricoh are vital to the council and services it delivers to the community. They are particularly important for regulatory services like printing and issuing births and marriage certificates and print devices in local hospitals for critical social care services.”


David Webb, facilities manager, Southend-on-Sea City Council




Summary

  • Challenge: Digital workflows and processes, Business Sustainability, Governance and compliance, Information Security
  • Industry: Government
  • Business size: Large business
  • Service Line: Business Process Services, Managed Document Services, IT Services

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