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East and North Hertfordshire NHS Trust
East and North Hertfordshire NHS Trust

CASE STUDY

NHS Trust uses hybrid mail to improve patient communication and drive up productivity

Revolutionizing Communication and Efficiency with hybrid email

The East and North Hertfordshire NHS Trust has replaced a time-costly and labour-intensive letter production and posting operation with a Ricoh Hybrid Mail Service. It has sped up and improved communication with patients, increased staff productivity and made outbound mail more efficient and fully auditable.

Summary

  • Challenge: Business Sustainability, Customer Engagement, Digital workflows and processes, Mobile & Flexible working, Governance and compliance, Information Security
  • Industry: Healthcare
  • Business size: Large business
  • Service Line: Managed Document Services

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