Workplace Service
RICOH Spaces
Unlock your future workplace experience
Bringing people, places & experiences together
The future workplace is a space for creativity, community and collaboration that enables in-person experiences and supports Fulfilment through Work.
From desk booking to meeting rooms and service requests, visitor management to wayfinding, Ricoh delivers a human-centric workplace experience management platform.
Using powerful data analytics, RICOH Spaces helps you transform your workplace experience and engage employees in the age of hybrid work.
One platform – Endless possibilities for an optimised workplace
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Space and meeting room booking
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Data analytics and insights
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Wayfinding
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Visitor Management
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Asset management
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Environmental & occupancy add-on via IOT sensors
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Workspace issue management
Space and meeting room booking
Elevate your employees' workday
Enable your employees to effortlessly locate and book available desks and meeting rooms using interactive 3D floor plans, web schedule view or room panel options, all through an easy-to-use app. Create work zones or neighbourhoods that help teams to locate colleagues and reserve workspaces near them for seamless collaboration.
Streamline the workspace management process by seamlessly integrate service requests:
• Book linked rooms with a single booking
• Manage visitors within the same room booking flow
• Request services when booking rooms such as catering and tech
• Protect important rooms with an admin room approval workflow i.e. Boardrooms
• Search for rooms based on their features from the schedule or floor plans
• Allow ‘hide my name’ features to support privacy requirements
Data analytics and insights
The power of workspace data
Real-time insights through dashboards and reports offer visibility into space utilisation, popular areas, and emerging trends, enabling informed decision-making regarding your workspaces.
Wayfinding
Enhance your workspace with 3D interactive wayfinding
With wayfinding, you can keep track of where team members are sitting, with a visual representation of the floor layout for guests and visitors. Employees and visitors can view digital displays or directly in the app the key workplace amenities such as canteens, toilets and fire exits.
Display your 3D digital floor plan on any screen to put your visitors at ease and provide them with a frictionless journey through your workspace, ensuring that they have a positive experience.
Visitor Management
Streamline your visitor management with digital efficiency
Whether you are managing a small office or a large multi-site facility, the visitor management feature is flexible, scalable and can be customised to meet your unique needs.
Ensure security and manage visitors effectively with the platform’s visitor management feature. With the freedom to customise the sign-in experience, you can control who enters your building, what data you collect from them and the experience they have. Say goodbye to manual processes and the hassle of maintaining paper-based logs with the easy-to-use interface, which allows you to pre-book visitors and add a host to be notified when the visitor arrives.
Asset management
Keeping track of your assets
The platform’s asset management component helps in tracking assets across different facilities. It includes features such as:
- Asset location mapping: Visualises assets on digital floor plans for easy identification using integrated wayfinding.
- Asset registration: Uses barcode scanning to register assets with existing asset tags.
- Asset metadata: Stores essential information such as serial numbers, models, and asset ownership.
- Tech issue management integration: Syncs with the issue management module for asset incident handling.
Environmental & occupancy add-on via IOT sensors
Smarter workspace
Add the latest sensor technology to your workspace and acquire real-time data about your workspace.
The data is integrated directly into your workplace reporting, providing insights that are tailored to your needs, such as booking comparisons of booked vs actual and trends over time. The IOT sensors provide:
• Real-time visibility and people count on floor plans
• Auto cancel meeting space if unoccupied within 10 minutes of start time
• Improve workplace sustainability with effective carbon emissions tracking and energy management
• Compare how desks, rooms and spaces are booked and used
• Improve meeting room efficiency by understanding if meetings are booked for longer than needed and if the size of the room is adequate for the number of people in the meeting
Workspace issue management
Keep your workspace running smoothly
With the workspace issue management add-on, users can quickly identify, track, and resolve workspace and asset-related issues, minimising disruptions and boosting efficiency. Users can submit photo evidence of issues related to the workspace or the registered technology assets via the platform ensuring faster resolution.
Ready to experience the benefits of RICOH Spaces?
Sign up for a free trial and see how a workplace management platform enhances your employee’s workplace experience.
