homeback to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover all our business solutions
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover all our Digital Workspace solutions
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover all our Business Process Management solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover all our Cloud & Infrastructure solutions
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover all Digital Experience solutions
Graphic Communications

Explore a new world of opportunity

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover all our Graphic Communications solutions
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview
Log in or sign up

Get Started with The Ricoh eShop

The Ricoh eShop is designed to save your business time and money – it's the quickest and easiest way to buy products. Sign up for free or log in to your existing account to shop our range of Ricoh and third-party products and services.
Log in or sign up
Buy Online
Range of Products

More than just Ricoh

The Ricoh eShop stocks more than 350 trusted brands to help meet your business needs. Streamline your e-procurement with Ricoh as sole supplier for your IT and Media products.
Technology Partners

Best in class technology

We work with the world’s technology leaders to ensure we deliver a comprehensive range of innovative products and services for your business.
Sign up or log in to the CCS online store

Crown Commercial Service Online Store

Ricoh are working in partnership with the Crown Commercial Service (CCS) to provide public sector bodies with access to our framework compliant online store with the CCS Lot 1 RM6174.
Sign up or log in to the CCS online store
Crown commercial service
Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

Remote work issues block path to success for mid-size businesses

Nearly a third of European workers at mid-sized organisations feel disengaged and unmotivated due to issues with technology while working remotely.

Ricoh Europe, London, 08 December 2020 – Productivity, morale and the ability to serve customers are being hamstrung by technology issues at European mid-size businesses, accordingly to research commissioned by Ricoh Europe.

The research explores the remote working experience of 632 European office workers during the Coronavirus pandemic, at firms with between 250 and 999 employees. It found that these companies are failing to adapt to the challenges of remote working, setting them up poorly for future success. 

At a time when business continuity is key to remaining solvent, 24% of workers say they do not have the tools they need to deliver results for customers while working remotely. Additionally, 27% say they lack the tools they need to collaborate with colleagues when working away from the office.

Challenges with remote work are also impacting security and compliance: 27% report that following company procedures is hard when working remotely because the technology in place does not enable it. This could have severe consequences for organisations that have to follow industry-specific compliance processes or more broad reaching legislative requirements such as GDPR.  

Workers are failing to receive the support they need when experiencing issues with technology, with 30% reporting difficulties communicating with their IT teams who are too busy. 

Frustrations with technology and the inability to collaborate effectively are taking their toll on morale and staff wellbeing. Almost a third (31%) of workers report feeling unmotivated and disengaged with their work due to communication and technology issues when working remotely. These problems have hit the work-life balance too, with 42% working longer hours in comparison to when they were working primarily from the office.

David Mills, CEO, Ricoh Europe, says: “There’s no doubt an element of ‘survival mode’ in many organisations at the moment. But when your back is against the wall, the adage ‘you need to work smarter, not harder’ rings true. Even if only a handful of the workforce is experiencing challenges, it can have a significant impact on the entire organisation. The path forward is clear: identify and resolve those technology-related issues when it comes to collaborating with colleagues and following company procedures. Failing to address employees’ remote working needs could scupper many other long-term objectives. It’s a balancing act, but only businesses that keep every plate spinning will continue along the path towards long-term success.”


Download our dedicated report for mid-size businesses at www.ricoh-europe.com/insights


|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

For further information, please visit www.ricoh.co.uk

For further information, please contact: 
Ricoh UK
Monika Orolinova
Tel: +44 20 7655 0100


Read our insights at: insights.ricoh.co.uk
Homepage: www.ricoh.co.uk
Join us on Facebook: www.facebook.com/ricohuk
Follow us on Twitter: www.twitter.com/ricohuk
Connect with us on LinkedIn: https://www.linkedin.com/company/ricoh-uk
Visit the Ricoh media centre at: https://www.ricoh.co.uk/news-events/news/index.html

© 2022 RICOH COMPANY, LTD. All rights reserved. All referenced product names
are the trademarks of their respective companies.