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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Explore a new world of opportunity

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Discover your digital maturity

Discover your Organisation's Digital Maturity

Your organisation's digital maturity score will identify your priorities and allow you to enable successful digital transformation.
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Digital Maturity
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Why work for Ricoh?

What’s it like to work at Ricoh?

Our mission is to help individuals achieve fulfilment through work. At Ricoh we’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas – bring your unique energy, and we’ll match it with opportunities to create the future.
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Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview
Ricoh eShop

Get started with the Ricoh eShop

Enjoy the Ricoh eShop, your ultimate time and cost saving solution. With thousands of leading brands, our platform is your gateway to effortless shopping. Whether you're a new user or an existing Ricoh partner, join for free to explore our extensive collection of Ricoh and third-party products and services for your one-stop-shop solution.
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Discover The Ricoh eShop

You’re invited to discover the Ricoh eShop.

Find all the solutions for your business by attending one of the Explore Ricoh eShop sessions held twice a week. If you're looking for innovation that gives your business peace of mind, then visit the Ricoh eShop Subscribe page to join our new service.
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Range of Products

More than just Ricoh

The Ricoh eShop stocks more than 350 trusted brands to help meet your business needs. Streamline your e-procurement with Ricoh as sole supplier for your IT and Media products.
Technology Partners

Best in class technology

We work with the world’s technology leaders to ensure we deliver a comprehensive range of innovative products and services for your business.
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Crown Commercial Service Online Store

Ricoh are working in partnership with the Crown Commercial Service (CCS) to provide public sector bodies with access to our framework compliant online store with the CCS Lot 1 RM6174.
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Crown commercial service

Public Sector

Over the last 75 years, Ricoh has built strong, long-lasting relationships with public sector bodies. We provide multifunction and commercial print devices, which complement our Digital Workplace Services, delivering cost-savings and driving efficient business services across the education, healthcare, housing, and government sectors.

The Countess of Chester Hospital NHS Foundation Trust

The Countess of Chester Hospital NHS Foundation Trust

We're delighted to have been recognised as an approved supplier on The Countess of Chester Framework, and are able to offer public sector authorities' access to products and services which achieve best value and remain compliant with procurement regulations.

For further information and to register your interest, please visit page.


Birmingham City Council

Birmingham City Council - Framework number P0358

Birmingham City Council’s Procurement Service provides professional services for schools in the Birmingham area. It’s frameworks ensure schools save time in procuring products and services, achieve best value and remain compliant with procurement regulations.

The MFD framework allows for the supply of MFDs, desktop printers and all associated services and software products.

The framework is also accessible to all Wider Public Sector bodies in the West Midlands.


CBC

Central Buying Consortium (CBC) - Frameworks Y20023 & Y20031

CBC is a non-profit federation of 18 local authorities primarily serving the South of England. Since the early 1990s, CBC’s offering has broadened from the purchase of goods for stores operations to all aspects of local authority spend, simplifying the procurement process.

(KCS Professional Services, acting for and on behalf of Kent County Council (KCC) and the CBC group, a Public Sector Buying Organisation)

In order to get the best results for local authorities, CBC uses a process based on collaboration. This enables the framework to ascertain the most effective service that works within budget and efficiency requirements. So begins an ongoing process of benchmarking, learning and internal consultancy.

  • Open and reliable contracting processes
  • Collaboration with other public sector organisations for better pricing and solutions
  • Catalogues tailored to specific southern regions
  • Strong emphasis on procurement via local sources

Managed Service’ is the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for transforming and improving business processes, through efficiencies, effectiveness and cutting operating costs. A service may include, but not be limited to, software, hardware, digital mailroom, purchase to pay automation, cloud storage, document workflow management, data security and data loss prevention systems, Customer communication management systems and other IP networking Services. 

(Framework no’s Y20031 MFD’s, Software and Production)
(Y20023 The Framework Agreement covers the provision of Managed Services)

CCS

CCS - Crown Commercial Service - TS3 Technology Services 3 - Frameworks RM6017, RM6175, RM6174 and RM6100

The CCS offers knowledgeable advice offering savings for customers in both central government and the wider public sector. The CCS also leads on procurement policy on behalf of the UK government. Essentially, the consortium is mandated for all central government spend, with sales routes to the wider public sector.

CCS also ensures institutional compliance within its contracts, meeting the correct standards and avoiding litigation.

  • Free to use
  • Genuine compliance with any public sector agreement
  • Professional advice
  • Pre-tendered contract agreement with no hidden costs
  • Simple terms and conditions and easy ordering

CPC

CPC - Crescent Purchasing Consortium - Multifunctional Devices and Digital Transformation Solutions – Framework CPC/DU/MFD/03a

CPC is owned and run on behalf of the further education, its membership also includes over 2000 Academy status schools. The MFD framework is also open for use by the wider public sector. Free membership and professional advice keeps costs down while providing essential guidance.

Value for money is a key part of the CPC framework, ensuring that budgets, which can be already stretched, are able to accommodate services and products. Consolidated billing and simple ordering procedures allow for more efficient management of costs.

  • Free membership
  • Tailored for schools
  • All supplier organisations are vetted
  • Consolidated billing for local government
  • Simple ordering

Lot 1 – Multifunctional Devices and Associated Services and Supplies - provides access to suppliers who provide a range of branded machines and MFD technologies from small desk-top units to high-volume devices which print, scan and copy.

Lot 2 – Digital Transformation Solutions - gives access to suppliers who can provide digital transformation solutions such as IT and print-related services.


LPP
Digital Documents Solutions Framework (DDS)
London Procurement Partnership (LPP) Information Management & Technology - Framework 2019/S 108-263275
The LPP aim was to develop the first public sector digital document solutions framework that compliantly allows for both innovation of products within the lifetime of the framework and a comprehensive direct award mechanism for all framework suppliers, to facilitate growth corresponding to the increased demand for digital enablement across the NHS, social care and the wider public sector, broadening the range of solutions available for call off.

The DDS framework agreement can be used by Central government departments & their executive agencies, Non-Departmental public bodies (NDPBs), National Health Service (NHS) bodies, including Clinical Commissioning Groups, NHS trusts, NHS foundation trusts, a Special Health Authority and a Local Health Board in England and Wales and other constituent bodies in Wales, Scotland and Northern Ireland.

There is no charge for contracting authorities to access this framework agreement, LPP will enable access for Public Sector organisations to review the contracts they manage.

Digital Documents Solutions – single lot
IM&T - Lot 3 Sub Lot 3.1 – IT Hardware

Welsh Government

National Procurement Service – Welsh Government - Framework number NPS – ICT – 0104-20

Hosted by the Welsh Government, the National Procurement Service (NPS) works across the public sector of Wales. The NPS is geared up to meet the challenges within Wales head on, working to ensure that public spending is used effectively.

There are over 70 Welsh public sector organisations signed up to the framework, with membership open to Wales-based organisations that meet EU regulations. The NPS covers a variety of public sector needs including construction, transport and utilities.

  • eProcurement system for simple online sourcing, ordering and payment
  • Access to live and future projects
  • All Welsh local authorities, education, police, NHS and National Assembly are customers
  • Collaborative process to gain the best possible benefit for all parties

Framework Agreement for the Supply of Multi-Functional Devices (MFD) and Document Solutions


PFH

PfH - Procurement for Housing 

PfH provides a procurement framework dedicated to the needs of the social housing sector. This framework delivers competitive terms, with the purchasing power of 850 members active across 4 million homes. 

This is an essential purchasing tool for social landlords, enabling them to manage costs and prevent unforeseen price rises. PfH also has an integral EU compliancy, which eliminates the need to complete expensive and time-consuming tender processes.

  • Improved profit and cash performance
  • Reduced supply chain risk and optimised SME support
  • Control, transparency and compliance
  • Developed supply chain relationships
  • Innovation and improvement

Scottish procurement framework

Procurement Scotland - Framework Numbers SP-21-046

Procurement Scotland is a collection of frameworks that meet the specialist needs for Scottish public sector buying. The framework’s goal is to provide the best value for money for taxpayers while improving procurement standards.

All Scottish public and third party organisations are eligible to use the frameworks. Authorities can take advantage of initiatives such as courses on improving bid techniques, with advanced notice of opportunities that become available.

  • Collaboration for improved efficiency and reduced costs
  • Frameworks operate within strong ethical, social, economic and environmental parameters
  • Continual updates of energy efficiency and environmental certifications
  • Wide range of devices and services to meet specific social housing demands in Scotland

2Buy2.com

Education Buying Group (Previously 2Buy2.com) - Framework number  2022/S000-027375

Education Buying Group Education Buying Group Ltd (EBG Ltd) is a new framework on behalf of all educational establishments and the wider public sector within the UK.

This Framework is being managed by 2buy2.com Ltd, acting as ‘procurement agents’ on behalf of Education Buying Group Ltd (EBG Ltd) who are the contracting authority for the purpose of this procurement. This Framework shall be marketed and available under the ‘Education Buying’ branch of EBG Ltd which is accessible by any educational establishment (free sign-up) in the United Kingdom. Further information can be found at https://educationbuying.com/


Liverpool City Council Schools

Liverpool City Council Schools – Framework DN428779

Multi-Function Print Framework for Merseyside Schools and Local Authorities

With ongoing pressures to achieve value for money and cost savings within Schools the delivery of this Framework will look to provide the assurance needed for Schools that they are receiving value for money and purchasing the right specification of device needed for their actual requirements. This will look to support Schools to avoid inappropriate and expensive supplier finance in respect of Printing/Photocopying equipment.

This Framework will also be available to all Merseyside Schools & Local Authorities within the Liverpool City Region.


NHS Shared Business Services

NHS Shared Business Services’ Digital Workplace IT Hardware and Services – Framework Link3

The framework agreement provides a compliant and very competitive route to market for IT products on the following lots:  

Lot 2: Laptop computers, notebook devices, ruggedised devices, two-in-one units, thin and lightweight clients plus peripherals.

Lot 5: Products available include (but are not limited to) office and medical prescription printers, 3D printers, medical grade printers, asset scanners and barcode scanners.


YPO Technology Hardware

YPO Technology Hardware, Software and Services – Framework 979

The Yorkshire Purchasing Organisation (YPO) framework is for the provision of hardware, software, and associated services, from the supply of ICT equipment and applications through to secure hardware asset destruction. Services include subscription based 'anything as a service' models, operational services to manage the provision of your technology requirement and service design and implementation for assisting with evaluation and improvement of your technology infrastructure.

Free to access, easy to utilise and designed to meet the needs of all UK public sector organisations including Central Government, Charities, Housing, Education, Emergency Services, Local Authority and NHS establishments.


Goods and Services Covered Under the Framework:

Lot 1 Supply of Hardware

Lot 2 Software Applications

Lot 3 Supply of Hardware/Software

Lot 4 Anything as a Service 

Lot 6 Technology Operational Services

Lot 7 Service Design and Implementation

Lot 8 IT Asset Destruction