homeback to menu

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover all our business solutions
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover all our Digital Workspace solutions
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover all our Business Process Management solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover all our Cloud & Infrastructure solutions

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover all Digital Experience solutions
Graphic Communications

Explore a new world of opportunity

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover all our Graphic Communications solutions
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview
Log in or sign up

Get Started with The Ricoh eShop

The Ricoh eShop is designed to save your business time and money – it's the quickest and easiest way to buy products. Sign up for free or log in to your existing account to shop our range of Ricoh and third-party products and services.
Log in or sign up
Buy Online
Range of Products

More than just Ricoh

The Ricoh eShop stocks more than 350 trusted brands to help meet your business needs. Streamline your e-procurement with Ricoh as sole supplier for your IT and Media products.
Technology Partners

Best in class technology

We work with the world’s technology leaders to ensure we deliver a comprehensive range of innovative products and services for your business.
Sign up or log in to the CCS online store

Crown Commercial Service Online Store

Ricoh are working in partnership with the Crown Commercial Service (CCS) to provide public sector bodies with access to our framework compliant online store with the CCS Lot 1 RM6174.
Sign up or log in to the CCS online store
Crown commercial service
Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

Ricoh Hybrid Mail

Ricoh's Hybrid Mail solution is designed to manage the aggregation of unstructured, ad-hoc documents that would typically be produced by multiple users across an organisation on pre-printed stationary and local departmental print devices.

Such documents are a target for significant cost savings but are difficult to manage with traditional template based workflows that handle structured transactional customer communications. The result is multiple print silos that are expensive, inefficient and uncontrolled and not connected to the core document workflow.

Ricoh’s Hybrid Mail solution provides a specialised solution to address these requirements and allows users to print as they do today replacing local physical printers and pre-printed stationary with a web based printer driver and back end automated workflow solution.

The solution provides an interactive preview and web form allowing the user to select and preview digital stationary, envelope types (including the envelope window) and simplex and duplex selections. Other options and corporate branding can be added to the web form as desired via additional Ricoh professional services.

On approval documents are processed and routed to an internal or external print location where they are batched and printed. This offers significant cost savings, reduced waste and potential postage discounts. Optional Ricoh TotalFlow solutions can be added to increase print room efficiency and manage the increased volumes.

The solution can also be expanded to handle structured transactional documents, host printing and can support both print and digital HTML based output.

Features & benefits


  • Print as you do today from the applications you use today
  • Route documents from across the organisation to a central print location
  • Dynamic, interactive previews give live feedback as user selections are made 
  • Highly customisable web form and branding to fit specific requirements
  • Live preview of envelope size & window location, digital stationary, page order, simplex and duplex options etc.
  • Can be combined with Ricoh production printing hardware & software solutions to offer a complete end to end solution


  • Reduce costs across the organisation related to ad-hoc document printing 
  • Replace expensive pre-printed stationary with on demand digital stationary
  • Easy deployment with minimal user training and additional IT investment 
  • Single solution that can be configured and expanded to meet a range of workflow requirements
  • Utilise internal or external print room locations maximising production and postal efficiency

  • Pro C5200s

    Pro™ C5200s

    Today's demands in print require shorter run lengths, a faster delivery, and all at a lower cost. You need a device with the right technology to help you reduce operational costs, and boost performance more then ever.

Make mail easy

Choose Hybrid Mail for your business. Download eGuide here.

Download Guidebook