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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
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​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

DTG printers for mass customisation of apparel and accessories, like T-shirts, socks and bags.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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Your support hub

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return toners & counterfeit​
Return and recycle your used toners and purchase genuine supplies, directly from us.
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Find out everything about our business news, product innovations along with the events we’re hosting and attending.

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Learn what's new at Ricoh with news & updates that transform the workplace.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Build a fulfilling career at Ricoh.
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Ricoh eShop

Streamline your operations with Ricoh's eCommerce solutions, tailored services and a wide range of products that will transform your business strategy. Join for free.

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Our range of products
Streamline eProcurement: over 350 brands at Ricoh eShop for all IT and media needs.
Find more than 200,000 products & 350 brands for innovative business solutions.
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The smart place to purchase digital services and solutions for your business, as well as manage your existing technology with us.
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Your free account includes support from your account manager and the eCommerce Success Team.
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IM 370

The IM 370 unlocks new value in your print infrastructure with secure, cloud-based printing and scanning. Remote collaboration is easier than ever before with a host of integrated software options.

This intelligent A4 mono device offers an output speed of 37 ppm and the added flexibility of A3 capabilities, helping you make the most of your office space. Made using recycled plastics and offering industry leading low TEC value (0.381 kWh), it is the perfect addition to any future-focused business.
  • B&W printing
  • Print
  • A4
  • Scanning
  • Smart panel
  • 37 PPM
Features and benefits

Hardware Features SimplifyActions
A compact device that supports an evolving workspace


Optimise your workplace with a compact all-in-one device that adapts easily to your business needs. The IM 370 helps you create seamless workflows with integrated scanning, automation and cloud solutions. As a compact device, you can place on the desktop or leave freestanding. Whatever the size of your space, the IM 370 has been designed to fit. Customise your MFP with RICOH Streamline NX, RICOH Device Manager NX, RICOH Smart Integration, RICOH Print Management Cloud and Kofax Printix software.




Hardware Features IntelligentSupport
Work faster and smarter


The tiltable 7" Smart Operation Panel and stable Bluetooth 5.2 connection provide easy access to a host of productivity-boosting features. With a print speed of 37 ppm and scan speeds of 46ipm (Simplex) and 92ipm (Duplex), employees can produce and share documents smoothly and efficiently. Ample paper capacity and 6GB RAM memory further improve workflow performance, while excellent print quality maintains your professional standards.

Find out more about the Smart Operation Panel’s unique features



Hardware Features AlwaysCurrentTechnology
Protect your data in a connected world


Today’s remote and mobile workstyles require constant alertness to ensure data security and confidentiality. The IM 370 integrates the latest security standard, TPM 2.0, for stronger encryption and password protection. RICOH Always Current Technology™ provides access to the latest security updates through automatic updates.

Learn more about our Always Current Technology security solution



Hardware Features Sustainability
Stay ahead on sustainability


17% of the plastics used in the IM 370’s mainframe is from recycled materials, while the toner bottle is made from 100% PET recycled plastics. The device’s low TEC value will benefit your budget as well as your sustainability performance, while features like the Eco widget on the Smart Operation Panel and @Remote service will help users to proactively save paper and energy.



Specifications
GENERAL
Warm-up time 31 seconds
First copy speed: B/W 4.7 seconds
Continuous output speed 37 ppm
Memory: standard 6 GB
Storage: standard 64 GB
SSD: optional 256 GB
HDD: optional 320 GB
SPDF capacity 50 sheets
Weight 41 kg
Dimensions: W x D x H 374 x 493 x 640 mm
Power source 220 - 240 V, 50 - 60 Hz
COPIER
Multiple copying Up to 999 copies
Resolution 600 dpi
Zoom From 25% to 400% in 1% steps
PRINTER
First print speed: B⁄W 3.8 seconds
CPU Marvell 88PA6270 1.2GHz
Printer language: standard PCL5e, PCL6, PostScript 3 (emulation), PDF direct (emulation), MediaPrint (TIFF)
Printer language: option Genuine Adobe® PostScript®3™, XPS, IPDS, PDF Direct from Adobe®
Print resolution: maximum 1,200 x 1,200 dpi
Network interface: standard Ethernet 10 base-T/100 base-TX/1000 base-T, USB Host I/F Type A, USB Device I/F Type B, Bluetooth
Network interface: option Wireless LAN (IEEE 802.11a/b/g/n), USB Device Server Option
Mobile printing capability Apple AirPrint, Mopria®, Ricoh Smart Device Connector
Network protocol TCP/IP (IP v4, IP v6)
Windows® environments Windows® 8.1, Windows® 10, Windows® 11, Windows® Server 2012, Windows® Server 2012R2, Windows® Server 2016, Windows® Server 2019, Windows® Server 2022
Mac OS environments Macintosh OS X v10.15 or later
UNIX environments UNIX Sun® Solaris, HP-UX, SCO OpenServer, RedHat® Linux, IBM® AIX
SAP® environments SAP® R/3®, SAP® S/4®
Other supported environments IBM iSeries
SCANNER
Scanning speed: SPDF (A4 LEF, 200dpi, B&W full colour) 46 ipm (simplex) - 92 ipm (duplex)
Resolution: maximum 1,200 dpi
File formats Single Page TIFF, Single page JPEG, Single page PDF, Single page High compression PDF, Single page PDF∕A, Multi page TIFF, Multi page PDF, Multi page High compression PDF, Multi page PDF∕A, Single page Encryption PDF, Multi page Encryption PDF, Single∕multi OCR (optional)
Scan modes E-mail, Folder, USB, URL, FTP, SMB
PAPER HANDLING
Recommended paper size - Standard paper tray(s) A4, A5, A6, B5, B6
Recommended paper size - Optional paper tray(s) A4, A5, A6, B5, B6
Recommended paper size - Bypass tray A3, A4, A5, A6, B5, B6, Envelopes, Custom Size paper
Paper input: standard 500 sheets
Paper input: bypass (standard) 100 sheets
Paper input: maximum 2,100 sheets
Paper output: standard 250 sheets
Paper weight - Trays 60 - 162 g̸ m²
Paper weight - Bypass 52 - 216 g̸ m²
Paper weight - Duplex 52 - 162 g̸ m²
Paper types Plain paper, Recycled paper, Special paper, Colour paper, Letterhead, Preprinted paper, Envelope, Label paper
ECOLOGY
Power consumption: max. < 1,780 W
Power consumption: operation 528.8 W
Power consumption: ready 26.4 W
Power consumption: sleep 0.45 W
TEC* 0.38 kWh⁄week
CONSUMABLES
Toner (regular yield) 13,500 prints
  • RICOH StreamlineNX

    RICOH StreamlineNX

    Simplify your document management processes and enhance productivity with Streamline NX – the powerful software solution designed to work seamlessly with your hardware device.

  • DocuWare - Document Management

    DocuWare

    By pairing your all-in-one printer with DocuWare, you create a complete office solution that helps streamline your document management processes.

  • @Remote

    @Remote

    Optimise your fleet performance and productivity by turning data into detailed device knowledge with our @Remote technology.

Discover all our office software solutions

  • Sustainability Optimisation Program

    Sustainability Optimisation Program

    Through our Sustainability Optimisation Programme we provide you with tailored strategies to reduce your environmental impact and improve sustainability practices.

  • RICOH Intelligent Support

    Connect with RICOH Intelligent Support

    This multi-faceted, always-on service and support platform ensures your device is more reliable than ever, delivering non-stop performance.

  • RICOH Carbon Balanced Service

    RICOH Carbon Balanced Service

    Our Carbon Balanced Service takes your sustainability further through carbon offsetting and sustainability projects in one easy services managed for you by Ricoh.


Ricoh Payment Solutions

Ricoh Payment Solutions

Purchase the technology and services you need in a way that suits you. 

Our flexible payment solutions allow you to pay for your Ricoh solution over its lifetime, with one simple monthly or quarterly invoice

Learn more about our payment options


Ready to unlock the full potential of your digital workplace?

Contact us to find out how our cloud enabled all-in-one print devices and managed and automation print services can help you transition beyond print.

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