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Founded in 2012, YouGarden retails flowers, plants, trees and shrubs, gardening equipment, and outdoor furniture. The company sells exclusively online, with no bricks-and-mortar stores. 

As customer demand soared, YouGarden moved procurement to The Ricoh eShop, accelerating transactions, cutting admin, and ensuring a regular supply of items essential to order fulfilment.

"Getting started on The Ricoh eShop was very easy. The communications from the Ricoh E-Commerce team were excellent, and we can always call on them for assistance any time that we have queries or requests."
Ed Sendall, Head of Operations at YouGarden

  • Challenge: Customer Engagement
  • Industry: Other
  • Business size: Small & Medium Business
  • Service Line: eCommerce

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