Paula O’Brien joins Ricoh UK as Director of Sales

Ricoh UK has today announced Paula O’Brien as the new Board Director of Sales, succeeding Glenn Griggs who was appointed to lead Ricoh UK as CEO in July 2023.

O’Brien has over 30 years of sales experience across a range of digital services and IT portfolios. Most recently, O’Brien headed up the enterprise retail division at Amazon Web Services (AWS) where she was responsible for driving year-on-year growth as well as spearheading key strategic initiatives as part of the UK senior leadership team. Prior to AWS, she held senior positions at Xerox and Capgemini. 

With O’Brien’s experience in complex technology portfolios, Ricoh is making its identity clear to the market and its customers. She will be leading a team of over 250 salespeople in the UK, responsible for delivering growth and driving value for Ricoh’s customers within the direct sales channel at different stages of their digital transformation journeys. 

Glenn Griggs, CEO, Ricoh UK, commented on the appointment: “I am delighted to welcome Paula to the Ricoh family. Our customers and sales teams are set to benefit greatly from the wealth of experience and the people-first approach that Paula brings to the role. Paula’s leadership and clear vision for the future will be crucial in underpinning Ricoh’s market position as we further develop our service offerings, starting with becoming the leading workspace integrator in the UK.” 

Paula O’Brien, Director of Sales, Ricoh UK, said: “It’s an incredibly exciting time to be joining Ricoh as both the company and the market are in a period of evolution. We have a great opportunity to help our customers solve a plethora of business challenges and support their business and technology functions, in what is an increasingly complicated digital journey.” 

“I look forward to working with Glenn and the rest of the leadership team to deliver success for our people and our customers and can’t wait to meet and listen to my new colleagues as I get to know the business.”