A better, more productive workplace experience
Solutions & Services
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Service Desk Services
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Device Management Services
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End-User Computing Services
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Desk, Room & Space Booking
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IoT Solutions
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Smart Locker Solutions
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Robotics Services
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AV Management Services
Service Desk Services
![areo](/media/Service%20Desk%20Services_640x420_EU_20211117_tcm81-54856.jpg)
Increase productivity with rapid resolution response
- Increase productivity with better and more cost-effective user support
- Centralise support with business-IT alignment
- Get accurate and timely reporting for internal IT departments
- Reduce Capex investments with a Cloud Service Delivery Model
Device Management Services
![areo](/media/Device%20Management%20Services_640x420_EU_20211117_tcm81-54853.jpg)
No device left behind
- Control costs and improve user experiences wherever you work
- Access SaaS-based applications and storage
- Ensure all your devices remain secure and flexible
End-User Computing Services
![areo](/media/End-User%20Computing%20Services_640x420_EU_20211117_tcm81-54854.jpg)
Ongoing IT support to maintain operations
- Reduce costs and increase productivity
- Modernise devices and platforms
- Attract talent from all demographics through fulfilling work experiences
- Control cost and efficiency with remote support
- Fully integrate with different applications such as Smart Lockers and ServiceNow
- Offer on-site & Remote Engineering Services
- Manage service requests
- Access always-on service support
- Control Device Lifecycle Management
- Receive
- Utilise TechBar Services where multiple on-site engineers are needed
Desk, Room & Space Booking
![areo](/media/Product%20ImageTransparent_tcm81-54857.png)
Optimise the way you work
- Get clear insights and data to back up changes, such as freeing up under-utilised space and reducing operational costs
- Create the best working environment by balancing people, places and technology, making it easier to attract and retain top talent
- Streamline your operations with features such as interactive floor plans, meeting room booking, visitor management and QR code check-ins
IoT Solutions
![areo](/media/IoT%20Solutions_640x420_EU_20211117_tcm81-54855.jpg)
Adapt and evolve with IoT
- Monitor devices in real-time for informed decision making
- Harness data analytics using powerful dashboards
- Reduce costs and develop new streams of income
- Enable systems to run faster and more efficiently
Smart Locker Solutions
![areo](/media/Smart%20Locker%20Solutions_640x420_EU_20211117_tcm81-54948.jpg)
Flexible, connected workspace storage
- Enhanced security and governance
- Simple cloud-based management
- Integration with existing systems
- Full reporting capabilities
- Significant savings/ROI
- Customisable workflow to meet specific needs
- Secure and automated process for each employee
Robotics Services
![areo](/media/Robotics%20Services_640x420_EU_20211117_tcm81-54949.jpg)
A complete porfolio of services and support
- Project management
- Service design
- Implementation
- Service management
- Supply chain management
- Parts management
- Helpdesk services
- Remote support
- Field engineering
- Reporting
- Billing
AV Management Services
![areo](/media/AV%20Management%20Services_640x420_EU_20211117_tcm81-54852.jpg)
Solve all your AV technology challenges
- Proactively identify and rapidly resolve AV faults, minimising system downtime
- Optimise end-user experiences with consistent support services
- Reduce operational costs and alleviate the burden on IT teams
- Provide data-driven insights on estate performance and utilisation
Let’s connect
Talk to a Ricoh expert
Get in touch with one of our consultants and find out how we can help your business.
Contact usRicoh Business Services
Explore a range of professional services and solutions to help your organisation progress on its digital journey.
![seamless digital workspace experience](/media/Business_Services_640x420_EU_20211117_tcm81-54961.jpg)
Digital Experience
Our highly skilled team of data scientists and developers design, build, implement and service solutions that help you reach peak customer engagement.
Read moreBusiness Process Management
We keep your team engaged and productive with easier, faster and more cost-effective ways of working.
Read moreCybersecurity
We can help you build a resilient IT infrastructure, understand and manage your vulnerabilities, and grow with confidence.
Read moreCloud & Infrastructure
We provide the roadmap and cloud solutions to help you modernise your IT infrastructure, automate workloads and transform business operations.
Read moreDigital Workspace
We design, configure and roll-out your digital workspaces, enabling your teams to collaborate effectively and get more out of their day, wherever they work.
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