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Print Service Providers to enjoy sustainable business growth guidance from Ricoh’s EDGE consultancy

Ricoh Europe, London, 05 November 2021 – Print Service Providers (PSPs) will receive sustainable business growth guidance to develop manufacturing processes fit for the future from Ricoh’s expanded EDGE consultancy.

Business development and growth guidance delivered by new Ricoh EDGE consultancy module
Business development and growth guidance delivered by new Ricoh EDGE consultancy module

Ricoh EDGE provides a hands-on bespoke approach to help PSPs embed automation and sustainably improve their growth capacity. A new tailored module of tools, advice and expertise will enable them to meet increased operational demands to continually demonstrate that they are efficient and deadline focused. It will also ensure PSPs are equipped to make the most of their digital capabilities. 

The new Manufacturing Process Improvement module includes Ricoh EDGE experts sharing the foundations of the ‘Ricoh Way Production System’; the standardised approach Ricoh has taken for over 70 years to ensure excellence in manufacturing. It focuses on the five essential SEQCD (Safety, Environment, Quality, Cost and Delivery) principles and 12 Key Fundamentals of improving performance. 

The Manufacturing Process Improvement module is delivered in three phases:

  • Discovery – understanding barriers to production efficiency by encouraging PSPs to challenge workflows and product movement, consider factory benchmarking, and review installations and layouts with 2D and 3D visualisations.
  • Transform – advancing the business through people, process and infrastructure with space optimisation, process waste elimination, process automation, and Print On Demand integration, as well as visual management and employee training.
  • Sustain – evaluating results and continually improving by engaging employees in lean methodology and follow up business reviews to measure success.

EDGE members will gain access to cutting edge services within the Manufacturing Process Improvement module including Ricoh Connected Factory solution. The platform will enable customers to automate data from across the factory by visualising business operations, analysing and standardising workflows and optimising processes using digital tools. 

Mark Hinder, Business Development Manager, Graphic Communications Group, Ricoh Europe: “For PSPs to remain profitable and meet demand for data driven print and online business it is essential to embed lean manufacturing methodologies and drive productivity improvement. This module has been carefully developed to help operations assess their business, review their goals, and create a strategy to implement change smoothly and efficiently. It is designed to deliver measurable and impactful results that enable PSPs to achieve successful growth. Our differentiator is our unique hands-on approach. It sees our experts work alongside employees on the shop floor to ‘work smarter, not harder’, taking the workforce on the continuous improvement journey and ensuring that transformation is sustained.”

For more information, please visit the newly launched website  

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).

For further information, please visit

For further information, please contact: 
Ricoh UK
Monika Orolinova
Tel: +44 20 7655 0100

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