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Customer communications solutions company, Imprimus, offers new tender to Ricoh

Imprimus chooses Ricoh Pro C9110™ printers for quality, uptime and strong return on investment

London, United Kingdom, 4 July 2017- Customer communications solutions company, Imprimus – formerly of part the Strålfors group - today announces its partnership with technology services company, Ricoh.

Imprimus carried out a competitive printing tender to replace their existing cut sheet colour printing fleet that would deliver high quality at speed. This resulted in the replacement of its Xerox iGen models with the Pro C9110s and has already experienced many benefits such as quick turnaround times and cost-effectiveness, since the three machines were installed in November 2016.

The Imprimus team is running the following applications: insurance, wealth management booklets, financial, retail and marketing, invoices and statements, short run print on demand leaflets and brochures and hybrid mail. They are now active in other opportunities and markets that are accessible due to the flexibility and capability of the new Ricoh print technology.

Tony Plummer, managing director at Imprimus commented, “Aside from the impressive colour quality and the improved machine throughput of up to 50% that the Ricoh C9110s offer to our business, the commercial benefits of this partnership are also strong. We are already enjoying a healthy return on investment on our substantial six-figure investment on these machines.

What made Ricoh stand apart from the competition was the ease of use of the technology. Following the install, it enabled us to have several operators trained in a couple of days. Live work was also produced on day two of the installation. We are very pleased with the Ricoh service team who support us in Cornwall, their expertise and pro-active attitude to maintenance is very much in line with our own best practice maintenance culture.

We have also participated in the impressive Ricoh’s Innovation Days hosted at its Telford showroom. Our team found it interesting, to see what else the new technology is capable of offering and to have an insight of Ricoh’s whole product offering was useful. We look forward to seeing how we can further partner with Ricoh in the future.”

Tim Carter, commercial print sales director, Ricoh also commented, “At Ricoh, we want to provide customers with first-class technology and service response that can move the needle for their business. The 9110 model is perfect for offering speed and high-quality colour – all at an affordable price. We truly value collaborating with trusted customers such as Imprimus, working with them in partnership to help the company deliver on its business goals.”

About Imprimus
As a specialist and leading provider in the production and distribution of transactional, regulatory and direct customer communications, we have a combination of technology driven solutions, mailing services and project experience, which is underpinned by a strategic investment strategy.

We process a wide range of highly complex, secure business critical applications for a number of FTSE 100 organisations and local authorities incorporating stringent processes and procedures, which are applied to ensure regulatory compliance and 100% accuracy of output.

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communication services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD).

For further information, please visit

For further information, please contact:
Ricoh UK Ltd
Monika Orolinova
Tel: +44 207 655 0100

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