Customer Story
Ricoh partnership helps production print supplier UTL deliver service and solution excellence
Company:
Partnerships and collaboration are one of the key drivers for effective business and a prime example is the partnership between Ricoh and UTL Document Solutions, a leading supplier of managed and production print solutions. It has delivered a production print solution to DTP Print Group, a London-based commercial printer that has used the Ricoh-UTL partnership to help support and grow its business.
Challenge:
Like many commercial printers, DTP had been hit by a combination of the Covid pandemic and digital technology impacting the demand for print products. Astutely, Jeff Thomas, Managing Director at the DTP Print Group foresaw the challenge and adapted his business, broadening the scope and variety of print products on offer and building a reputation for fast and efficient job turnaround.
Solution & Benefits:
UTL recently implemented a fully managed Ricoh Production Print Solution for DTP comprising a Ricoh digital colour press and PaperCut print management software and incorporating an existing Ricoh digital mono press. The solution replaces old and redundant equipment and now handles almost all of DTP’s broad range of print products. UTL also provides support for device servicing and repair should it be needed, and consumable supply.
"There are several advantages of a Ricoh partnership such as access to advanced print technology and a wealth of specialist expertise. But one of the biggest benefits for an SME like UTL is magnifying our expertise and capabilities beyond what we could do on our own.”
Darren Pickering
Director, UTL
