CUSTOMER STORY
Statex relies on Ricoh technology to strengthen the value it delivers to customers
Innovation in action
Discover how Statex - an award‑winning print services provider in Newcastle upon Tyne - is transforming its production capabilities with the RICOH Pro C9500 and inline finishing technology.
The Company:
Statex is an award-winning print services company founded in 1994 and based in Newcastle upon Tyne. As well as producing a wide range of high-quality printed materials for clients, Statex offers solutions including multi-platform mailing campaigns. Statex has worked with Ricoh for many years to support its ability to deliver these innovative services.
Challenge:
Statex has differentiated its business in the market by focusing on delivering advanced and integrated solutions to clients, including hyper-personalisation across a range of applications. In order to continue delivering this high level of creative excellence, Statex requires best-in-class technology that is high-quality, fast, reliable and tailored to its needs as a business.
Solution & Benefits:
Statex’s latest addition to its digital presses is the RICOH Pro C9500 and an inline booklet making system. The speed of this device and its ability to consistently produce bold and vibrant colours has been instrumental in enabling Statex to continue innovating and gaining new clients. Statex reports that the RICOH Pro C9500 has expanded its capabilities as a print company and a services provider.
“We have a number of digital presses supplied by Ricoh. One of the best parts that comes from working direct with them is we can actually have a conversation – what our requirements from Statex are. We’ve got a very good relationship. If we have a problem, we contact them straight away, and the problems are resolved in a fast manner.”
Peter Smith
Managing Director, Statex
