Pennine Care

CUSTOMER STORY

Pennine Care lowered costs and improved communication with innovative digital signage

The Company

Pennine Care is a major provider of mental health, learning disability, and autism services across Greater Manchester and parts of Derbyshire, supporting a population of around 1.3 million people. Its staff deliver more than 150 services from 88 locations. Established in 2002 and achieving Foundation Trust status in 2008, Pennine Care also partners widely across health, social care, and community organisations.

The Challenge

The Communications team at Pennine Care wanted to find a more efficient way to keep staff, visitors and patients informed on Trust news, guidance, and services. Existing methods were time-consuming to manage and involved significant print costs. The system would need to be centrally controlled, with multiple local administrators responsible for creating and updating localised messaging and content.

Digital information screen in a healthcare facility showing patient feedback message in a reception area.

The Solution

The initial rollout included 51 screens across 17 locations. The Communications team creates and distributes centralised content for display across the full network, complemented with local messages managed by local administrators. The software is proving popular and easy to use, and the estimated reduction in print costs in the first six months of usage is in the thousands of pounds.

Healthcare waiting room with green chairs and digital information screens displaying patient messages.
A collage of people's faces
“We’ve found working with Pure AV and the NowSignage platform really beneficial. It delivers everything we wanted in terms of ease of use, we’ve already made significant savings in printing costs, and we’ve had great feedback from local users. From a communications perspective, it makes our job much more manageable and our messaging look so much more professional.

Lindsay Hurst

Communications Manager, Pennine Care

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