CUSTOMER STORY
Ricoh partnership enhances prestige brand for luxury stationery printer
The Company:
You would be hard pushed to find a more experienced or high-quality provider of specialised, luxury print and stationery products than Mount Street Printers. King Charles III is a customer.
From its prestigious shop in Mayfair and production site in West London, the family business has been providing high-quality products and services to individuals, corporations and prestigious brands worldwide since its inception in 1981.
The Challenge:
While it is the traditional techniques, craftsmanship and pride in quality that set Mount Street Printers apart from other printers, the company saw an opportunity to marry traditional processes with modern digital printing. When managing director, Alex Cain and son of the founders, was introduced to Ricoh, it was the start of a close relationship that has lasted for over ten years.
The Solution and Benefits:
The partnership with Mount Street Printers which balances the resources of a global business with a local personal touch, has been developed and fostered by Adam Cooper, a Commercial and Industrial Sales Specialist within the Ricoh Graphic Communications Group.
Since Mount Street Printers first started using digital print it has been a Ricoh customer. Recently the company has upgraded two of its three existing Ricoh printers to next generation Ricoh Pro C9500 digital colour sheetfed presses. The solution includes several Fiery software components to streamline print production workflows.
The company uses the Ricoh presses to enhance and support its traditional print offering and expand its products and services. For example, producing proofs quickly and at low cost instead of more time-consuming and costly traditional processes.
“Strong, trust-based business relationships are overlooked these days, but I believe they are important. Mount Street Printers has invested in digital printing and it is reassuring to know that we can count on Ricoh and its personalised, human approach to partnerships to support and care for us.”
Alex Cain
Managing Director, Mount Street Printers
