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CASE STUDY

Fraikin tansforms new HQ into modern, efficient, valued workplace

Ricoh Workplace Services drives biggest digital transformation project in 10 years at Fraikin

Fraikin - one of Europe’s largest commercial vehicle leasing providers – had a vision to throw off its legacy image and become a smart, modern, digitally-driven industry leader.

Through a partnership with Ricoh Workplace Services, Fraikin has realised that goal and delivered one of its most important transformation projects in ten years. It prompted one major customer to say Fraikin had become a 21st century business overnight.



Fraikin set out to become a modern, more efficient and digitally savvy organisation. With Ricoh Workplace Services, we’ve delivered one of the most important, positive, and impactful transformations the business has experienced in the last 10 years. Reaction from visitors has been phenomenal. When one of our biggest customers commented about the new office ‘Fraikin has become a 21st century business overnight’ it captured exactly what we aimed to achieve.

Henry Horsfall, HR Director, Fraikin



Summary

  • Challenge: Business Sustainability, Governance and compliance, Customer Engagement, Digital workflows and processes, Flexible working
  • Industry: Other
  • Business size: Small & Medium Business
  • Service Line: Workplace Services

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