Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

Cookie policy

How do we use cookies?
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site

What are cookies and how do they work?
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you.  Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this.  However, you will not be able to take full advantage of our website if you do so.  Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.  Although they do identify a user's computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.

What sort of cookies do we use?
We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate purposes to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

 

Where can you find more information about the cookies that we use?
More information about the cookies we use can be found here: 

The following list of cookies are those used on the Website which we have identified as being strictly necessary cookies:  

  • ASPNET_SessionId
  • .ASPXAUTH
  • Esparto session

 The following list of cookies are those used on our Website which we have identified as being functionality cookies:
  • Username and password
  • Auto-Login Credential Cookie
  • BCSI-CSAC1102EC
  • eService English
  • JSESSIONID
  • eSupportUserName
  • CF4EMPWD
  • CF4EMUSER

The following list of cookies are those used on our Website which we have identified as being targeting/interest based and sharing cookies: 
  • Google Analytics
  • TRACKING_HELPER
  • Search keyword capture
  • mf_[session]
  • mf_user


When do our cookies expire?    
Except for essential cookies, all cookies used on our site will expire after an appropriate period of time, which may vary according to the type of cookie.

How do you disable cookies?     
The effect of disabling cookies depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third party cookies, you will not be prevented from making purchases on our sites.  If you disable all cookies, you will be unable to complete a purchase on our sites.  See below for details of how to use common types of browser to disable cookies.

Disabling cookies in Internet Explorer    
Internet Explorer:
1. Choose the menu “tools” then “Internet Options” 

2. Click on the “privacy” tab
3. Select the setting the appropriate setting

Disabling cookies in Google Chrome       
Google Chrome:
1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”

Disabling cookies in Safari            
Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

Disabling cookies in Firefox         
Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

Disabling cookies in Opera          
Opera 6.0 and subsequent:
1. Choose the menu Files”> “Preferences”
2. Privacy

Other help we may provide
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.
How to get help
If you would like further information about our use of cookies, please contact us:
Ricoh UK Ltd
Head Office
Ricoh House. 800 Pavilion Drive
Northampton
NN4 7YL
Tel: 01604 814900 OR 01604 827772
dataprotection@ricoh.co.uk