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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Explore a new world of opportunity

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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The Ricoh eShop is designed to save your business time and money – it's the quickest and easiest way to buy products. Sign up for free or log in to your existing account to shop our range of Ricoh and third-party products and services.
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Range of Products

More than just Ricoh

The Ricoh eShop stocks more than 350 trusted brands to help meet your business needs. Streamline your e-procurement with Ricoh as sole supplier for your IT and Media products.
Technology Partners

Best in class technology

We work with the world’s technology leaders to ensure we deliver a comprehensive range of innovative products and services for your business.
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Crown Commercial Service Online Store

Ricoh are working in partnership with the Crown Commercial Service (CCS) to provide public sector bodies with access to our framework compliant online store with the CCS Lot 1 RM6174.
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Public Sector

Over the last 75 years, Ricoh has built strong, long-lasting relationships with public sector bodies. We provide multifunction print and commercial print devices, along with cost-saving and efficient business services, across the education, healthcare, housing and government sectors.

The Countess of Chester Hospital NHS Foundation Trust

The Countess of Chester Hospital NHS Foundation Trust

We're delighted to have been recognised as an approved supplier on The Countess of Chester Framework, and are able to offer public sector authorities' access to products and services which achieve best value and remain compliant with procurement regulations.

For further information and to register your interest, please visit page.

Birmingham City Council

Birmingham City Council

Birmingham City Council’s Procurement Service provides professional services for schools in the Birmingham area. It’s frameworks ensure schools save time in procuring products and services, achieve best value and remain compliant with procurement regulations.

The MFD framework allows for the supply of MFDs, desktop printers and all associated services and software products.

The framework is also accessible to all Wider Public Sector bodies in the West Midlands.

(Framework number P0358)
Buy for good

Buy for Good

Buy for Good ensures that all products and services purchased through these frameworks are fully compliant with EU procurement law, dedicated to strong social values.

In conjunction with Staffordshire County Council, Buy for Good has appointed Ricoh UK Limited, as sole supplier, to a framework agreement for the Supply and Maintenance of multifunction printers and Provision of Associated Services. This agreement offers competitive pricing on Ricoh’s comprehensive range of equipment and print management software.

  • Frameworks meet the requirements of local authorities, schools, emergency services and housing associations 
  • Knowledgeable support and information
  • Suppliers must share ethical commitment to social and environmental initiatives
  • OJEU compliant
  • Meets Public Services (Social Value Act) requirements
(Framework no PC500)

CBC - Central Buying Consortium

CBC is a non-profit federation of 18 local authorities primarily serving the South of England. Since the early 1990s, CBC’s offering has broadened from the purchase of goods for stores operations to all aspects of local authority spend, simplifying the procurement process.

In order to get the best results for local authorities, CBC uses a process based on collaboration. This enables the framework to ascertain the most effective service that works within budget and efficiency requirements. So begins an ongoing process of benchmarking, learning and internal consultancy.

  • Open and reliable contracting processes
  • Collaboration with other public sector organisations for better pricing and solutions
  • Catalogues tailored to specific southern regions
  • Strong emphasis on procurement via local sources

(Framework no’s Y17035 & & Y16018)


CCS - Crown Commercial Service

The CCS offers knowledgeable advice offering savings for customers in both central government and the wider public sector. The CCS also leads on procurement policy on behalf of the UK government. Essentially, the consortium is mandated for all central government spend, with sales routes to the wider public sector.

CCS also ensures institutional compliance within its contracts, meeting the correct standards and avoiding litigation.

  • Free to use
  • Genuine compliance with any public sector agreement
  • Professional advice
  • Pre-tendered contract agreement with no hidden costs
  • Simple terms and conditions and easy ordering
  • ITS services and products will tender late 2018/ early 2019


The G-Cloud framework is an agreement between the government and suppliers that provide cloud-based services including Infrastructure, Platform, Software and Specialist cloud services.

(Framework no’s RM6017, RM3781)


CPC - Crescent Purchasing Consortium

CPC is owned and run on behalf of the further education, its membership also includes over 2000 Academy status schools. The MFD framework is also open for use by the wider public sector. Free membership and professional advice keeps costs down while providing essential guidance.

Value for money is a key part of the CPC framework, ensuring that budgets, which can be already stretched, are able to accommodate services and products. Consolidated billing and simple ordering procedures allow for more efficient management of costs.

  • Free membership
  • Tailored for schools
  • All supplier organisations are vetted
  • Consolidated billing for local government
  • Simple ordering

(Framework no CPC/DU/MFD/02a) 


LPP - London Procurement Partnership

The LPP framework is specifically for the NHS. This frameworks is based upon memberships, founded and funded by NHS organisations. This purchasing power enables NHS trusts to ensure that they can order high quality, compliant services.

When supplying Ricoh product specifically, the framework is a simple and compliant route to market for multifunction printers, their parts and consumables and through which Ricoh Managed Print Services, scanning and external print services can be provided.

  • Reduced down time due to improved technology and managed service delivery.
  • Defined account management with agreed management reporting packages
  • Establishes strategic relationships with key suppliers to gain better value for money, improving performance and align suppliers with members’ priorities
  • The framework is fully compliant with the Public Contracts Regulations 2006
(Framework no’s CDIS Lots 3.1A,  3.1B, 3.2, 3.3, 3.4, 4.3)
Welsh Government

National Procurement Service – Welsh Government 

Hosted by the Welsh Government, the National Procurement Service (NPS) works across the public sector of Wales. The NPS is geared up to meet the challenges within Wales head on, working to ensure that public spending is used effectively.

There are over 70 Welsh public sector organisations signed up to the framework, with membership open to Wales-based organisations that meet EU regulations. The NPS covers a variety of public sector needs including construction, transport and utilities.

  • eProcurement system for simple online sourcing, ordering and payment
  • Access to live and future projects
  • All Welsh local authorities, education, police, NHS and National Assembly are customers
  • Collaborative process to gain the best possible benefit for all parties
(Framework no’s NPS-CS-0023-15)

PfH - Procurement for Housing 

PfH provides a procurement framework dedicated to the needs of the social housing sector. This framework delivers competitive terms, with the purchasing power of 850 members active across 4 million homes. 

This is an essential purchasing tool for social landlords, enabling them to manage costs and prevent unforeseen price rises. PfH also has an integral EU compliancy, which eliminates the need to complete expensive and time-consuming tender processes.

  • Improved profit and cash performance
  • Reduced supply chain risk and optimised SME support
  • Control, transparency and compliance
  • Developed supply chain relationships
  • Innovation and improvement

Scottish procurement framework

Procurement Scotland

Procurement Scotland is a collection of frameworks that meet the specialist needs for Scottish public sector buying. The framework’s goal is to provide the best value for money for taxpayers while improving procurement standards.

All Scottish public and third party organisations are eligible to use the frameworks. Authorities can take advantage of initiatives such as courses on improving bid techniques, with advanced notice of opportunities that become available.

  • Collaboration for improved efficiency and reduced costs
  • Frameworks operate within strong ethical, social, economic and environmental parameters
  • Continual updates of energy efficiency and environmental certifications
  • Wide range of devices and services to meet specific social housing demands in Scotland
(Framework no’s SP-16-013SP)


2buy2 is a national buying group set up by the Church of England to deliver value to its members. Their MFD framework can be accessed by any public sector body but is targeted at the needs of churches and schools.

The Church Marketplace, which is a procurement organisation for all Catholic bodies (inc. churches and schools) recommends the use of this framework.

(Framework number PRNTSOL01/17)
Liverpool City Council Schools

Liverpool City Council Schools

DN428779 - Multi-Function Print Framework for Merseyside Schools and Local Authorities

With ongoing pressures to achieve value for money and cost savings within Schools the delivery of this Framework will look to provide the assurance needed for Schools that they are receiving value for money and purchasing the right specification of device needed for their actual requirements. This will look to support Schools to avoid inappropriate and expensive supplier finance in respect of Printing/Photocopying equipment.

This Framework will also be available to all Merseyside Schools & Local Authorities within the Liverpool City Region.