Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

×

Patient Workflow Management

The healthcare sector, like so many others, is fast migrating to digital workflows and there is a growing need to streamline processes so that more time and attention can be given to patients.

Ricoh’s Patient Workflow Management is a self-service solution that allows healthcare organisations to automate patient registration and check-in processes. Instead of waiting in reception queues, patients can both register and check themselves in at a kiosk when they arrive at the hospital or practice.

This works to dramatically cut down on unnecessary waiting times and helps healthcare practitioners handle appointments more efficiently. At the press of a button, patients can check in for their appointments and doctors are instantly alerted that they have arrived and are waiting.


Key features & benefits

Ricoh’s Patient Workflow Management solution automates the patient registration and check-in process and allows for:

  • An improved level of patient care as staff is freed from time-consuming administrative duties
  • Reduced waiting time and frustration as patients know what to expect
  • Efficient appointment handling using a more accurate identification process
  • Greater data accuracy and fewer errors associated with manual data capture
  • Improved security and confidentiality as personal information is input by patients themselves


Related case studies

  • Jeroen Bosch Hospital

    Jeroen Bosch Hospital

    Ricoh's Patient Workflow Management enables patients to self-register, allowing visitors easy access to all the logistical details they need for their hospital stay.

Related services

  • eRecord Mobile 2

    eRecord Mobile

    A fast, accurate and secure way to capture and share vital patient image information.

  • eRecord Connect 2

    eRecord Connect

    A one-button document management solution that lets you quickly and easily digitise medical information.