Virgin Money used to use manual tools, display panels and photography to track and record its IT incidents. But after deploying a Ricoh interactive whiteboard solution, IT incident management is faster and more efficient. Not only does the Ricoh solution help improve team collaboration and bring together relevant information more effectively, it also provides a much better way to archive and audit IT support activity.
- Challenge: Digital workflows and processes
- Industry: Financial Services
- Business size: Small & Medium Business
- Service Line: Communication Services