JLL

CASE STUDY

JLL and Ricoh celebrate 10-year workplace innovation and transformation partnership

The partnership is now delivering better employee engagement, productivity and more operational efficiency

Ricoh’s 10-year partnership with JLL has already seen significant improvements in business service and process efficiency. More recently the partnership has focused on the importance of people, workspace, process and technology which is now delivering better employee engagement, productivity and more operational efficiency.




“It has been a long journey with Ricoh over the 10 years or so during which time Ricoh has provided tremendous support for JLL. We have worked together – intensely in some cases – across all levels in Europe and the UK and done several innovations in the workplace. It is all about the people you work with and the workspace you are in and certainly the future of that workspace is in good hands under the Ricoh banner.”


Darren Battle, Head of UK Operations, JLL




Summary

  • Challenge: Business Sustainability, Customer Engagement, Digital workflows and processes, Flexible working, Governance and compliance, Information Security
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services, Communication Services, Managed Services, Managed Document Services, Workplace Services

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