Dacorum Borough Council, northwest of London, has a strategy to deliver digital transformation across internal operations and external, community-facing services. It has deployed a package of Ricoh Workplace Services to support digitisation, but also improve staff productivity and process efficiency.
“Dacorum Borough Council is taking a more digital approach both for internal operations and externally with a shift in our channels to the community. The modern, purpose-built headquarters is ideal for more digital working. The Ricoh Workplace Services solution is a key part of that digital transformation and we’re already seeing significant productivity and efficiency benefits. But it’s also a platform for delivering more digitisation to benefit the community we serve.”
Andrew Linden, Team leader, Commissioning, Procurements and Compliance, Dacorum Borough Council
