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Conwy County Borough Council

When Conwy County Borough Council launched a modernisation programme, one area that needed addressing was its inefficient print facilities. Through a national framework agreement, the council selected Ricoh as its improvement partner. After deploying a Ricoh document management solution, the print estate has been cut by 70% while still improving the service, more efficient business processes are being adopted and the council is starting to see significant cost savings.

  • Challenge: Business Sustainability, Digital workflows and processes, Flexible working, Governance and compliance
  • Industry: Government
  • Business size: Small & Medium Business
  • Service Line: Managed Document Services

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