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CASE STUDY

Growth and expansion driving need for business change

Ricoh’s innovative approach to business and IT consultancy has seen Agrovista transform its business processes

As soon as Agrovista - a leading UK agronomy business - engaged with Ricoh it felt like a new and different partnership. Since then, Ricoh’s innovative approach to business and IT consultancy has seen Agrovista transform its business processes and working practice. It has helped the organisation become more process led without losing its people focus, establish a modern IT infrastructure and deliver digital services to staff and customers.




"One of the things that we appreciated most is Ricoh’s acceptance and adaptation to our pace of change. It has never felt like a hard sell, but the tension has always been there to keep progressing. That is supporting and working with us and is why the relationship has been so strong. Lesser organisations might have been tempted by the first sale, whereas Ricoh saw we were on a journey and was prepared to travel with us.

Duncan Brown, Finance Director at Agrovista




Summary

  • Challenge: Business Sustainability
  • Industry: Other
  • Business size: Small & Medium Business
  • Service Line: IT Services

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