Acenden, one of the UK’s leading mortgage servicing companies, relies on its ability to send and receive 100,000s of letters every year. But with demand increasing, its existing print and mail operation could not cope. By using a Ricoh Managed Document Service to outsource these operations, Acenden has transformed the way it communicates with customers, is able to meet regulatory requirements with less effort and has cut costs by more than 30 percent.
- Challenge: Governance and compliance
- Industry: Financial Services
- Business size: Large business
- Service Line: Managed Document Services