Duffield Printers found that the increasing running costs of its Indigo digital press were starting to reduce competitive advantage. After replacing the Indigo with a Ricoh colour digital press, the firm has reduced running costs by over 40 percent, has been able to improve quality of print and is able to do print jobs faster. As a result, Duffield has increased competitiveness and is now starting to win new business.
- Challenge: Customer Engagement, Digital workflows and processes
- Industry: Other
- Business size: Small & Medium Business
- Service Line: Production Printing