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Ricoh Resource Solutions

Ricoh Resource Solutions is a specialist business unit focused on supply and management of a team of IT professionals. This service allows customers access to extensive skills from our flexible resource bench, and whether this is in design, deployment, management or support, you will have peace of mind that one of our industry leading consultants is in control.

Ricoh Resource Solutions Provides:

  • Flexible Resources
  • Highly skilled personnel with the necessary accreditations &/or Security
  • Clearance
  • Fast, efficient lead times
  • A bridge to any ‘gaps’ in technical capabilities
  • Advice on restructuring current
  • Contractor models in line with industry regulations
  • The option to transfer existing resource to our payroll; beneficial when looking to achieve cost savings, supplier rationalisation, or improved service
  • A solution to headcount related problems

Technologies Covered:

  • Networks & Security
  • Voice & Data
  • Cloud Computing
  • Messaging & Collaboration
  • Database
  • ERP / CRM
  • Applications Development & Testing
  • Server & Storage
  • Systems Management
  • Desktop

Disciplines

  • ITIL Service Management
  • Programme & Project Management
  • Consultants
  • Architects & Solutions Design
  • Analysts (Business & Systems)
  • Engineers (Software, Network, Hardware)
  • l Support (1st to 4th line)

Key features & benefits

Where Ricoh have led similar projects, we have found that this service offering is a more than worthwhile investment. The need to provide a day to day Single Point of Contact who understands the project, knows your personnel and their objectives cannot be underestimated.

  • A Single Point of Contact for all calls, emails
  • Trusted, expert PMO, Solutions & Resource Personnel
  • A rapid, informed and experienced response to escalations
  • Service Reporting and Review
  • Enhancing the internal & external brand

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